Unlocking
your Cell Phone
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Now for the Most Important Part
: You need to send your phone
to us (surprisingly, some people pay for an unlock but then
never send us their phone!).
Step 1
Fully charge your phone's
battery. We probably do not have a charger for your phone,
and if your phone battery is not fully charged, it will not have
enough power for the unlocking program to work properly, and the
unlocking program could scramble the phone's memory.
For this reason, phones that show more than
one bar less than fully charged on their battery indicator will
be returned, locked, and no refund will be made.
We suggest you leave your present SIM in your phone
so we can test your phone with your SIM. But this is not
mandatory, and if you bought the phone without a SIM,
then that is okay - just send the phone and battery with no SIM.
We also suggest you backup
any data you have on the phone. Sometimes it becomes
necessary to re-initialize the phone and to load in a new
version of firmware as part of the unlock process, and in such
cases, any data stored on the phone will be lost.
Step 2
Carefully pack your phone. It is your responsibility to
adequately pack your phone to send to us. We are not responsible for any
damage incurred while shipping.
It is usually sufficient to
simply send your phone wrapped in bubble wrap and inside a padded mailer envelope.
Step 3
Include a piece of paper
with your name and email on it so we can match up your phone
with your payment, and so we can contact you if there are any questions or
problems.
ALSO please include the PIN
unlock code for your current SIM (if you have the PIN number
enabled) so we can test your phone with your present SIM.
Step 4
If you have chosen the
Expedited rush service, please include a pre-paid and addressed
return shipping form for whatever shipping service you wish us
to use to return your phone to you.
Step 5
Please do not ship anything
else to us - just your phone, charged battery, current SIM
(optional) and
note with your name and email.
Anything else will be considered a gift and either kept or
thrown away, but not returned to you, no matter whether it has
any value or not.
Step 6
Please send your phone to :
The Travel Insider
Attn : Phone Unlock
7416 NE 169th St
Kenmore WA 98028
Our contact phone number, if
you need to show it on a courier air way bill, is (206)338-3381.
Please do not ship your
phone to us in a way that requires us to be physically present
to sign for receipt of the phone. We will not make a
special trip to collect your phone from the Post Office if it is
held there for us.
Note that you must ship your
phone to us within 15 days of making payment.
Step 7
We'll send you an email to
confirm your phone has been received, unlocked, tested, and sent
back to you.
We send your phone to you
via US First Class Mail, with Delivery Confirmation and $100 of
insurance if you're in the US. If we're sending it
internationally, we ship via Air Mail.
If you're concerned about
the safe return of your phone, you can either request us to add
insurance ($2 cost for each $100 of extra cover) or you should arrange for us to send
it back to you by a courier service such as Fedex. They
provide shipment tracking and insurance.
Step 8
Receive your unlocked phone back, and
enjoy it!
Last Chance to Buy a Discounted
SIM reader/writer/copier too
As a
thank you for purchasing this unlock, you can also buy a
discounted SIM reader/writer/copier. Everyone with a GSM
phone should have one of these very handy units, and you can
purchase one - now - at the discounted price of $17.45 and free
shipping if sent with your phone.
Interested? More details
here.
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Checklist |
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1. |
Charge
phone battery |
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2. |
Leave
SIM in phone (optional) |
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3. |
Include
note with your name, address, and SIM card
unlock PIN if enabled |
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4. |
Include
details (eg return shipping label and
payment) for how to ship phone back to you
if you've chosen Express Service |
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5. |
Wrap
phone carefully |
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6. |
Send to
us |
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Any questions? If so,
please ask before sending your phone to us.
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