Airline (Mis)Management

 

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AA Puts on the Squeeze
  After putting the squeeze on its employees and its suppliers, it was perhaps inevitable that financially struggling AA would next put the squeeze on its customers.

But in a mindlessly gratuitous insult to its customers, AA chooses to squeeze more seats into its 757s and A300s, even though it is suffering the lowest percentages of filled planes of any of the big six carriers. How stupid is that - adding more seats when you can't even fill the seats you already have?

 

Concorde - An Untimely and Unnecessary Demise
  Undoubtedly, Concorde is the most beautiful and best known passenger plane in the world.

Although the planes are no longer new, they have been lovingly maintained and upgraded. They have comparatively low flight hours and are certified as airworthy until 2009 (with further extensions possible).

But now, British Airways and Air France announce a double blow : They will both withdraw their planes from service in October, and they are refusing to sell them to any other airline to operate. Why?

 

Where is Boeing Going
  In only a decade in the 1950s-60s, Boeing won itself unquestioned dominance as the world's best passenger aircraft manufacturer.

But after two decades of resting on its laurels, Boeing is now equally obviously losing the right to that title, while Airbus is winning on every front, with every airplane type.

In this five part series, we chronicle Boeing's rise to success, explain how it then lost its dominant position, and offer suggestions for its future.

 

Should We Allow Foreign Ownership of US Airlines?
  One of the fundamental tenets of American capitalism is that competition is good for everyone, including even the competing companies.

Maybe part of the problem in the airline industry at present is due to its protected nature. Let's not continue to give them taxpayer handouts to perpetuate their loss making inefficiencies.

Instead, we should fully implement the American ideal and bring full free competition to our skies, by allowing international investors and airlines open access.  This article rebuts every possible reason naysayers advance in an attempt to preserve the status quo.

 

Another Airline Bailout?  Just Say No!
  Should the airlines be treated as a special case and given still more cash (after the $5 billion in payments just over a year ago)?

What would happen to our ability to travel conveniently and affordably if several major airlines went bankrupt? Are there alternatives to simply giving more billions of dollars to the airlines to keep them alive?

Find the answers these questions in this article.

 

The Failing Airline Industry - Suffering from Self Inflicted Wounds?
  Described as having 'made a number of mind-numbingly irresponsible financial decisions over the past year' by his own staff, United Airlines' Chairman James Goodwin is now predicting the once proud carrier may perish within a year.

But, in my opinion, the most mind-numbingly irresponsible action of all was Goodwin's semi-public letter, released just two days ago.

This, along with many other examples of strange actions by the airlines, makes me wonder if the airlines are suffering from a collective death wish.

 

There Are No Easy Solutions
  I bounce some ideas to improve the current airline service problems off Aloha Airline's Senior VP of Business Development. The sad conclusion - it will never be as easy as pre-11 Sept, and those lines aren't getting any shorter any time soon.

Read an online transcript of our discussion.

 

Airline Zen :  Less is More
  Read about how Europe's success story airline is proposing to give away, for free, up to 10% of its tickets, and often charges no more than $15 for roundtrip flights to destinations as far as 1000 miles away. Then wonder with me, why it is that our US carriers can't copy some of low fare carrier Ryanair's three part recipe for success?

Also, will your favorite airline go broke and this week's stupidest airfare sale.

 

Air Fares Aren't Fair
  Even the airlines now agree that their present pricing no longer seems to work. But they don't seem able to come up with a better system!'

This article explains the challenges that airlines face, and also dispels the myth that 'discount' carriers make money from selling cheap tickets.

 

Fixing Fares :  A Do-It-Yourself Guide
  Here are some suggestions from readers about what should be changed to restore fairness and encourage air travel.  These suggestions are in response to the article 'Air Fares Aren't Fair'.

Send a copy of this article to your favorite airline CEO!

 

The Airlines' Fatal Mistake
  With an ineptness that only airline executives can achieve, the airlines are adopting the totally wrong strategy to reverse their present death spiral. And, inevitably, the main victims of their errors are us, their long suffering customers.

Here, in simple language - intended to be understood even by airline executives - is an analysis of what went wrong and what needs to be corrected.

 

Your Rights with Bankrupt Airlines
  The last time there was an airline bankruptcy, some airlines failed to follow the obligations imposed on them by the Aviation and Transportation Security Act of 2001.

Here's an explanation of their obligations - and your rights - in such situations.

 

This Bird Won't Fly
  Delta announced plans to create another low cost subsidiary airline. This will replace its already existing low cost subsidiary, Delta Express, which apparently is not a commercial success.

Is there any reason to expect that Delta's next attempt will be any more successful? I think not!

 

Six Steps to Success for United Airlines
  Six Steps to Success for United Airlines : With a new CEO from outside the industry, and a Chapter 11 enabling them to start afresh, UA are at a major crossroads.

In a desperate search for solutions, they are paying $1.5 million monthly to a management consultancy for ideas and advice. I give them six action items for free.

 

Don't Do It, Delta!
  It is one thing to preferentially reward one's 'best' frequent fliers, but it is an entirely different thing to penalize other frequent fliers.

Delta's recent changes to its frequent flier program have a major sting in their tail that we must not allow to continue. This column suggests what you should do in response.

 

Sir Richard Branson's challenge - and letter (!) - to Qantas
  Sir Richard Branson is a genius at scoring public relations coups.

His open letter to Geoff Dixon creates a spectacular 'win-win' for Branson (and perhaps a lose-lose for Dixon!).

Whatever now happens, the certain result is that Branson will earn substantial more publicity for himself and his airline, in the 'underdog' role that he portrays so well.

 

 

 

Home ] Airline Mismanagement Menu ] How to HELP this site! ] Self-Inflicted Wounds ] Self-Inflicted Reader Replies ] There Are No Easy Solutions ] Airline Zen - Less is More ] Airline Zen Reader Replies ] Air Fares aren't Fair ] Fixing Fares ] The Airlines' Fatal Mistake ] Your Rights with Bankrupt Airlines ] This Bird Won't Fly ] This Bird Reader Replies ] Six Steps to Success for United ] Six Steps Reader Replies ] Don't Do it, Delta! ] Another Airline Bailout?  Just Say No! ] Should we allow foreign ownership of US airlines? ] Concorde - An Untimely and Unnecessary Demise ] AA Puts on the Squeeze ] Virgin's challenge to Qantas ] Where is Boeing Going ]